1. Acceptance of Terms
By accessing or using the TripiSort platform (the "Service"), operated by TripiSort, you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.
2. Description of Service
TripiSort is a B2B travel agency SaaS platform that provides booking management, customer relationship management (CRM), support ticketing, marketing communications, package management, financial reporting, analytics, and brand/user permission administration tools.
3. User Accounts
- You are responsible for maintaining the confidentiality of your credentials and for all activities under your account.
- Provide accurate, current, and complete information when creating users or brands.
- We may suspend or terminate accounts that violate these terms or pose security risks.
4. Acceptable Use
You may use the Service for lawful business purposes related to its intended functionality. You agree not to:
- Reverse engineer, decompile, or otherwise attempt to discover source code.
- Use the Service to transmit unlawful, harmful, or unsolicited content.
- Interfere with or disrupt the Service's integrity or performance.
- Use automated scripts or bots to access the Service without prior written consent.
5. Booking & Transactions
Bookings facilitated through the Service may be subject to third-party suppliers' terms (airlines, hotels, ground handlers, insurers, etc.). Those terms govern changes, cancellations, refunds, and liabilities for the underlying travel services.
You are responsible for ensuring that WhatsApp, email, and other outbound communications sent via the Service comply with applicable laws and platform policies (e.g., consent/opt-in, unsubscribe, and content requirements).
6. Payment Terms
Where applicable, payment processing and invoicing details (amounts, currencies, taxes) are governed by your subscription agreement and/or supplier rules. Any third-party payment processor terms will apply in addition to these Terms. Fees are non-refundable unless otherwise stated in your service agreement with TripiSort.
7. Intellectual Property
TripiSort, including its design, code, databases, and trademarks, is owned by TripiSort or its licensors. Except for the limited use rights granted here, no license is provided to copy, modify, or create derivative works.
8. Limitation of Liability
The Service is provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
To the maximum extent permitted by law, TripiSort is not liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or use arising from your use of the Service.
9. Termination
We may suspend or terminate access for violations of these Terms, security risks, or non-payment. Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination will remain in effect.
You agree to indemnify and hold TripiSort harmless from claims, damages, liabilities, and expenses arising from your use of the Service, your content, or your violation of these Terms.
10. Governing Law
These Terms are governed by the laws of your contracting entity's jurisdiction. Disputes will be resolved in the courts of that jurisdiction, unless otherwise agreed in writing.
11. Contact
Questions about these Terms? Reach us via the demo request form or our support channels. You can also email us at info@tripisort.com.